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FAQ
YOUR MOST PRESSING INQUIRIES ANSWERED
Frequently asked questions
FAQ
Yes, booking an appointment is highly recommended so a consultant can give you their full attention. This ensures you have a dedicated fitting room, personalized guidance, and the best overall experience.
Once a dress is ordered, it can take just weeks to several months for it to arrive back at the store.For bridal, it’s best to start 8–12 months before your wedding to allow time for ordering and alterations.
For prom or other events, gowns can take 4 to 6 months or less, we discuss ETA's during each appointment.
We carry size 0 - 26. We do sell off the rack. Whether you decide to purchase your gown off the rack or special order, we have skilled seamstresses for any final alterations.
Yes! Taking photos can help you compare styles afterward and are highly encouraged.
Once you’ve said yes to the dress, you’ll either place a deposit, choose our lay-a-way option, or pay in full, depending on the gown. Your consultant will walk you through all the details so there are no surprises.
Alterations are typically a separate step after your dress arrives. The team will guide you on next steps and may recommend trusted local seamstress to ensure the perfect fit.
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